Patient Recruitment & Call Screening
Our end-to-end ‘Payment-by-Results’ Patient Recruitment solution combines Electronic Health Record (EHR) data with direct communications from the patient’s own doctor.
Addons include outsourced call screening, social media support and onsite recruitment support.
Electronic Health Record (EHR) Searches
Our team of in-house clinical coders work with you to run your protocol against the major health data technologies across most UK healthcare settings.
In short, we identify protocol-aligned patients using any data that has been coded in the patient’s medical record.
Direct Patient Communications
Once the patients are identified, our team works with the healthcare facility to send ethics-approved communications to patients through an NHS-approved system.
Social Media Support
To ensure conversion rates are as high as possible we support the campaign with social media campaigns as required.
If a patient is interested in a study, they can directly contact a member of our highly-skilled team for Call Screening, which can include a telephone appointment with a Healthcare Professional (HCP) if needed. The end result is only qualified, protocol-aligned patients are referred to your sites.
Patient Verification Technology (PVT)
Our sophisticated Patient Verification Technology (PVT) is designed to replace some elements of traditional Source Data Verification (SDV). This enables patients to be recruited onto studies faster, whilst increasing retention rates.
Occasionally more challenging studies may require us to follow up communications directly with patients. In these instances Data Protection legislation demands that we do so whilst on-site at the relevant Healthcare Facility.
Keeping this whole machine running smoothly, adhering to all ethical and data protection guidelines and keeping all stakeholders happy and engaged is another critical job that never ends.